Privacy policy

Introduction

1.1 Inigo Web Design ("we", "us", or "our") are committed to respecting and protecting your privacy. This privacy policy explains how we will collect, store and use any personal data you provide via our website, email correspondence or other communication with us, including in the course of the web development services we provide.

1.2 This policy is effective as of 21st December 2024. It may change from time to time and if it does, the up-to-date version will always be made available as and where it applies.

Information we collect

2.1 As a matter of course Inigo Web Design will collect and hold some basic contact information for clients that have ongoing contracts with us. This information is limited to:

• Client's Name
• Business name
• Domain names (URLs)
• Telephone numbers
• Email addresses

2.2 We require this information for the following reasons:

• Internal record keeping
• Announcement of relevant information relating to the client's contract with us.

2.3 Any data relating to visitor traffic and customer info which may be gathered through any website we build for you; for example, customer names and addresses, as well as IP addresses and browser info; will be discussed as part of the project scope. Wherever such data is stored on our servers, all reasonable expected server-side security protocols have been put in place to safeguard and secure our remote databases and file storage systems from unauthorised access.

Legal grounds for processing your information

3.1 Inigo Web Designprocesses personal data only for its core business purposes upon entering a contract with a client. This data must be provided to us in order for us to perform this contract; we would not be able to act for you without this personal data.

3.2 Clients soliciting web development services are responsible for registering their own domain names and providing WHOIS data as required by ICANN.

Security

4.1 Inigo Web Design has put in place suitable physical and electronic protocols designed to safeguard and secure personal data. This data is never held on servers outside of the European Economic Area (EEA), UK, or East Coast US, and any cloud services used are fully compliant with GDPR standards and secured with a number of standard protocols including two-factor authentication.

4.2 More generally, material provided to us by a client in order to fulfil a contract (for example, relating to the development of a website, but not hosted publicly) is, as a matter of course, secured on encrypted drives using professional cryptographic algorithms and backed up using a decentralised network (meaning third-party servers are bypassed altogether). This material will never be used for any purpose other than that outlined by the contract.

4.3 Material relating to a contract will be stored for as long as the contract is active, and generally for a period of up to 18 months following its termination. However, you can request deletion of this material at any time.

4.4 We will not sell, distribute or lease sensitive data to third parties unless we have your permission or are required by law to do so.

Controlling your personal information

5.1 You can contact us directly at [email protected] should you wish to update any of your personal information, or request its deletion, which we will do so promptly.